Payment details will be sent in advance of the lesson. Payment for lessons is in advance, please, by bank transfer, at least 48 hours before the lesson.
When making payments for lesson please use the date of the lesson as the payment reference so that I can match payments to lesson. Otherwise it can be difficult to know which lessons have been paid for. If you pay for lessons in blocks, please indicate the dates of expected lessons as best as you can (e.g. “Oct-Nov 2024”).
Cancellation policy
If you need to cancel or rearrange a lesson, I ask that you give me as much notice as possible by Whatsapp message (or email), so that I can offer the slot to other students on my waiting list.
If you have to cancel at short notice — less than 48h — I’m afraid I will have to charge for the missed lesson. In the interests of fairness this policy is applied consistently, with exceptions at my discretion.
I will always do my best to rearrange missed lessons, but cannot always do so.
Accessibility
I’m afraid my teaching room does not have disabled or wheelchair access – the house is up about 8 steps from the road, and there is no other way up to the front door.
Please contact me if you have accessibility needs, and I will do my very best to accommodate you.